Help & Support
Welcome to our Help Center. This page has been created to answer common questions, provide troubleshooting guidance, and explain how to contact our support team. We are committed to keeping our extension reliable, secure, and easy to use for everyone.
Installation
Install the extension from the Chrome Web Store. After installation, pin it to your browser toolbar for quicker access.
Updates
Extensions are updated automatically through Chrome. Keeping your browser up to date ensures the best compatibility.
Security
The extension only requests permissions that are necessary for its intended functionality and follows modern security practices.
Support Information
| Support Email | [email protected] |
|---|---|
| Availability | Monday – Friday |
| Average Response Time | 1–2 Business Days |
| Supported Browser | Google Chrome (Latest Version Recommended) |
Frequently Asked Questions
How can I enable the extension?
Click the Extensions icon in Chrome, locate the extension, and enable it if necessary. You can also pin it for easier access.
Why doesn’t a feature work on certain websites?
Some websites have strict security policies or browser restrictions that may prevent specific extension features from operating normally.
What should I do if I encounter an error?
- Refresh the webpage.
- Restart your browser.
- Verify that the extension is up to date.
- Disable conflicting extensions.
- Reinstall the extension if necessary.
Submitting a Bug Report
To help us diagnose issues efficiently, please include the following information when contacting support:
- Extension version
- Browser version
- Operating system
- Description of the issue
- Steps to reproduce the problem
- Screenshots or screen recordings (optional)
Privacy & Data Protection
We respect your privacy. Any permissions requested by the extension are solely for providing its advertised functionality. We do not sell user information or collect unnecessary personal data.
Feedback
Your feedback plays an important role in improving future releases. Suggestions for new features, interface improvements, or usability enhancements are always welcome.
Need Additional Assistance?
If you couldn’t find the answer you’re looking for, please contact our support team at [email protected]. Include detailed information about your issue so we can assist you as quickly as possible.